Help Centre

Everything you need
to know

Can't find your answer? Reach us on Instagram @mehrdubaai or via our contact page.

Press-On Nails

How long do the press-on nails last?

Our press-on nails last 7–14 days with proper application and care. They can be reused up to 3 or more times if removed carefully and stored correctly.

What comes in every Mehr nail set?

Every MEHR nail set includes: 22 hand-painted reusable press-on nails in all-inclusive sizes, Pink Bond Glue (for long-term wear up to 2–3 weeks), 2 pairs of Premium Sticky Tabs (for short-term wear up to 2–3 days), a cute mini pink file, an alcohol wipe, and an application guide. All packed in our THAT GIRL premium travel-friendly nail case.

Are the nails reusable?

Yes! You can reuse Mehr nails multiple times. Simply clean off any leftover glue or adhesive tabs after removal, store them safely in your nail case, and they'll be ready for next time.

Are Mehr nails Halal, vegan and cruelty-free?

Yes — 100%. All MEHR products are Halal, 100% vegan, and cruelty-free. They are handmade without any animal-derived ingredients or animal testing.

Will press-ons damage my natural nails?

When applied and removed correctly, Mehr press-on nails are damage-free. Use our adhesive tabs for gentle, short-term wear. For long-term wear with glue, always soak off gently — never peel or force them off.

Application & Removal

How do I apply my Mehr nails?
  1. Clean your natural nails with the included alcohol wipe
  2. Push back your cuticles gently
  3. Choose your size and apply glue or an adhesive tab
  4. Press the nail down firmly for 15–30 seconds

Detailed instructions are included in every box.

How do I remove press-on nails?

Soak your nails in warm soapy water or apply cuticle oil around the edges for 10–15 minutes. Gently lift from the sides — never force or rip them off. This keeps both your natural nails and the press-ons in perfect condition for reuse.

Glue vs Adhesive Tabs — which should I use?

Use our Pink Bond Glue for long-term wear (up to 2–3 weeks) — great for events, holidays, or everyday wear. Use Sticky Tabs for short-term wear (2–3 days) — perfect for occasions when you want to remove them for Salah or swimming.

Sizing

What size will fit me?

Every Mehr set includes 22 nails across all sizes (XS, S, M) so you can mix and match for the perfect fit. You can also refer to our nail sizing guide or DM us @mehrdubaai on Instagram for personalised sizing help.

Can I get a free sizing kit?

Yes! If you're unsure about your size before ordering, reach out to us and we can guide you to the best option. DM us on Instagram @mehrdubaai for personalised sizing advice.

Shipping & Delivery

How fast do you deliver in the UAE?

We offer next-day delivery across the UAE. Orders placed before our daily cutoff are dispatched the same day. Free shipping on orders over AED 150.

Do you ship internationally?

Yes! We ship worldwide via DHL Express with a 3-day delivery window. Shipping costs are calculated at checkout based on your location.

How do I track my order?

You can track your order at any time via our order tracking page. You'll also receive tracking updates via email once your order is dispatched.

What is the minimum order for free shipping?

Free shipping applies to all UAE orders over AED 150. International orders are subject to DHL Express rates based on destination.

Orders & Returns

Can I return or exchange my order?

Due to the handmade and hygienic nature of our products, we cannot accept returns on opened nail sets. However if your order arrives damaged or incorrect, please contact us within 48 hours and we will make it right. See our full exchange and return policy for details.

Can I pay in instalments?

Yes! We offer Buy Now, Pay Later with Tamara — split your purchase into interest-free instalments at checkout. Available for UAE customers.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and Tamara (Buy Now Pay Later). All payments are processed securely.

About Mehr

Where is Mehr based?

Mehr is proudly Dubai-based. Our nail sets are handcrafted locally, and we ship from Dubai for fast delivery across the UAE and internationally.

Are your products handmade?

Yes — every single Mehr nail set is hand-painted and hand-polished on each individual piece. This is what makes our quality exceptional and our sets truly unique.

How do I contact Mehr?

The easiest way to reach us is on Instagram @mehrdubaai — we respond quickly to DMs. You can also visit our Contact Us page for email support.